Frequently Asked Questions
Everything you need to know about our artisanal jewelry and service.
What materials are used in Mimosa Handcrafted jewelry?
Our pieces are primarily crafted using high-quality bronze, sterling silver, and 14k gold. Each item is hand-finished to ensure lasting durability and a unique, artisanal aesthetic.
How long will it take to receive my order?
Since many of our pieces are made to order, please allow 3-5 business days for processing. Standard shipping typically takes an additional 3-7 business days depending on your location.
Do you offer repairs for well-loved pieces?
Yes, we stand behind our craftsmanship. We offer repair services for Mimosa jewelry. Please contact our support team with a photo of your item to receive a repair quote and instructions.
What is your return and exchange policy?
We want you to love your jewelry. We accept returns and exchanges on unworn items in their original packaging within 30 days of delivery. Please note that custom-engraved pieces are final sale.
How should I care for my bronze jewelry?
Bronze naturally develops a patina over time. To maintain its shine, keep it dry and clean it occasionally with a polishing cloth or a mild soap and water solution, drying it immediately.
Can I track my shipment?
Absolutely. Once your order is packaged and shipped, you will receive an automated email containing your tracking number and a link to monitor its progress.